IT Governance in the Supermarket Retail Industry in a Global Recession

The continued economic growth slowdown has affected many emerging economies. In this situation, global business expansion has been weakening. This leads most organizations, including the supermarket retail industry to limit their capacity in planning new projects. To overcome challenges, top leaders should pay close attention to their organizational environments and cultures. In doing so, they should develop both business and IT strategies to empower their businesses and identify the risks by implementing IT governance, which is considered as one of leading solutions to solve the existing problems. It is vital for executives, stakeholders, senior managers, and project leaders, who are in top-level and middle-level management positions, to understand the benefits of IT governance. Therefore, this study aims to reveal the findings and reasons for which organizations should implement IT governance by sharing the changes, which emerged before and after implementation in one of leading supermarkets in Australia.